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Contact

Talk to us

Questions before you order, help with an order, or a complaint. Here is how to reach us.

We never ask for your passwords and never charge for jobs, interviews or deposits. If someone claiming to be us does, it is not us.

Get in touch

Before you order

Already ordered?

Use the Messages on your order page. Your writer and our team see it there, with your order details, so it is the fastest way to get help.
Go to my orders

Complaints

If something has gone wrong

  1. 1

    Tell us what happened

    For an existing order, describe the problem in your order's Messages. Otherwise, use email or WhatsApp above, with your order number if you have one.

  2. 2

    We reply within 72 hours

    A person reads every complaint and replies within 72 hours.

  3. 3

    We put it right

    If we were late or got something wrong, our refund and revision rules apply. Refunds go back to your bKash account within 10 days.

Read the refund policy

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Compliance officer

[Name, email]

If you are not happy with our reply to a complaint, you can contact our compliance officer directly.